You can return any nabi or nabi accessories you purchased directly from for a full refund within 30 days of the day you received it as long as it's in new, unopened condition and the return is in accordance with our return policy. They are not eligible for return and refund after the 30-day return period has expired.

Note: If you want to return your nabi or nabi accessories for a refund and you purchased them from a third-party retail store, you must return them to the retailer where you made the purchase.

To return your nabi or nabi accessories within thirty (30) days of receipt if purchased from nabi Shop:

  • 1. Prepare for shipping: For nabi and nabi accessories, place them in the original packaging that they arrived in.
  • 2. Print a mailing label: Wrap the package securely, cross out your shipping address, and write “Return to Sender” above your address.
  • 3. Give return package to the shipper: You can ship the return from any USPS, UPS, or FedEx office. To ensure that your return is processed in a timely manner, we recommend that you request a tracking number for the package.

About Your Refund
When we have received and processed your return, our returns department will request the appropriate refund to the payment method used for the original order.

Returning Apps, Games, Music, and Video
Apps, games, music, and video purchased from your nabi are not returnable.